Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience.

2. How We Use Cookies

HelloJunior uses cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be turned off. They include:

• Session cookies: Keep you logged in during your visit.
• Security cookies: Help protect your account and prevent fraud.
• Preference cookies: Remember settings you've chosen (e.g., language or theme).

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website so we can improve it. They collect information anonymously. We may use:

• Page views and navigation paths.
• Time spent on different sections.
• Device and browser information.
• Referral sources (how you found us).

We do not use analytics data to personally identify you.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

• Remembering your preferred course stream.
• Pre-filling form fields with your information.
• Displaying relevant content based on your browsing history on our site.

3. Third-Party Cookies

Some cookies may be set by third-party services we use:

• Appwrite: Our backend infrastructure provider — may set cookies for session management and security.
• Payment processor: May set cookies during the checkout process for fraud prevention and transaction processing.

We do not allow third-party advertising cookies on our platform.

4. Managing Cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to view, manage, and delete cookies through their settings. Refer to your browser's help documentation for instructions.
• Opt out of analytics: You can opt out of analytics cookies by adjusting your preferences when prompted on our site.

Please note: Disabling essential cookies may prevent parts of the website from functioning correctly, such as the login system and form submissions.

5. Cookie Retention

• Session cookies: Deleted when you close your browser.
• Persistent cookies: Remain on your device for a set period (typically up to 12 months) or until you delete them manually.
• Analytics cookies: Retained for up to 26 months.

6. Children's Cookies

Given that many of our users are under 18, we are particularly careful with cookies:

• We do not use cookies for targeted advertising to children.
• We minimise the use of non-essential cookies.
• Parental consent is obtained where required under UK GDPR and the Age Appropriate Design Code.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. The "Last updated" date at the top of this page indicates when it was last revised.

8. Contact

If you have questions about our use of cookies, please contact us:

• Email: contact@hellojunior.uk
• Location: London, United Kingdom

For more information about how we handle your data, see our Privacy Policy.